I think the innkeeper's cnmoemt "If you think your website might be old or tired, it probably is." is right on. I'm amazed at how few innkeepers look at other inn's sites and evaluate if their own site is really representing them well and competing favorably with the other options around them. I also agree that Acorn provides a great product at a great price for website development and promotion. Beyond that, I think they do the best job of educating the innkeeper about how to use this most important "member of your staff" your website to its fullest potential. The longer you have a website for your b&b the better it should become in being your best salesperson! Working with Acorn over the past several years we've been encouraged to keep our web site changing all the time and that has made a huge impact on our business.