I need to find out how to get my money refunded back to my credit card to cancel a advanced purchased ticket.please respond back as quick as you can because my scheduled time of departure is this morning, and if I need to godown to the station then I will have a heads up thank you .please call or email me at 916-706-6285

Your websites do not give schedules, or routes, even though they have tabs for them. I have called both your customer service and business phone numbers all morning and the phone just rings and rings. Nobody or no machine ever answers. You try calling yourself to verify what I am saying. Call 916 444-6858 the number you have on your website for Sacramento and see for yourself. I would never travel anymore on Greyhound with this type of customer service. Actually it is Customer NO service.