Our family has had a seasonal residence in the Islands for almost 50 years and has always has done business at Hilda's. I recently purchased two items without trying them on and later decided they did not fit. I sent my husband back the next day with the recieipt for my cash sale to make the return for me. Bad enough that their store policy is "store credit only" for returns, but he was subjected to rude, nasty treatment by the white haired woman working that Sunday. We were suprised to see the initials on the store credit slip indicated that it was possibly the owner who he dealt with! I will never understand this kind of treatment to good customers by either owners or employees of businesses that depend on local trade to survive.

Hilda, you can keep your store and your clothes......don't need them that bad. I will do business elsewhere!!

The store does have nice things that are different but I agree the owner...yes, that was Hilda herself....is rude and will talk to her family while customers are trying to pay or ask for help. She obviously needs to be brought down to reality by some healthy competition. Somebody open a hipper store and perhaps she will learn to value her steady clientele!

Martha, the dauther is everything you'll want in a sales person.....friendly, courteous and kind. In dealing with her we have had nothing but good things to say. She's a delight! Martha is more than accomodating and the clothes and accessories are nicely priced and of good quality. Catch the sales and you'll save even more.

I purchased a dress with cash, went back the next day to return it and the lady would only give me a store credit. Not very good way to do business!