The house was fine. The exorbitant cleaning charges and 45 minutes I got yelled at on the phone (long distance, on my dime) for leaving dirty dishes was not. The manager made a comment about not making the bed. What?!?! Do they not change all the sheets between guests? Isn't there a law about that? Also, she complained about moving some quilts from the upstairs bedroom to the living room and how this was unacceptable. Well, the kids didn't want to sleep in that room because it had stairs leading up to an attic that was absolutley filled with mouse droppings. Ew! The other thing we got charged for was leaving a bit of food behind. It was wrapped, fresh food. She insinuated that it was unsafe, saying something about Halloween and razor blades that I didn't quite understand. We had used this place every year for the last 4 years and never had a problem. I am sad to say we will never use them again due to the unprofessional attitude of the property manager because they do have some really nice properties.