NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. SAFETY AND SECURITY TEXT - 24 HOUR FRONT DESK, HANDICAP FACILITIES ON PUBLIC FLOOR, WHEEL CHAIR ACCESS, FIRE ALARM WITH LIGHT IN ROOMS CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. MEAL PLANS INCLUDED IN RATES MEAL PLANS AVAILABLE AT PROPERTY - CONTINENTAL PLAN **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX FAMILY PLAN AVAILABLE - CHILDREN 18 AND UNDER STAY FREE WITH ADULT IN ROOM. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. PROPERTY OFFERS COMMISSION - RATE OF COMMISSION - 10 PERCENT OFF-SITE RECREATIONAL ACTIVITIES TEXT VISITORS TO PULASKI ENJOY MANY RECREATIONAL ACTIVITIES. TAKE ADVANTAGE OF THE TENNESSEE RIVER OR ONE OF THE MANY SURROUNDING LAKE FOR WATERSPORTS AND FISHING, EXPLORE OUR AREA CAVES, TAKE IN THE RICH HISTORY BY TOURING ONE OF THE HISTORICAL HOMES SUCH AS THE BROWN-DALY HORNE HOUSE, AND GOLF AT THE HILLCREST GOLF COURSE. GILES COUNTY IS STRATEGICALLY LOCATED AT THE INTERSECTION OF INTERSTATE 65 AND U.S. HIGHWAY 64. PULASKI IS THE COUNTY SEAT. THE RICHLAND HOTEL PULASKI IS LOCATED APPROXIMATELY ONE MILE FROM DOWNTOWN PULASKI, 70 MILES FROM NASHVILLE METRO, 20 MILES FROM DAVY CROCKET CAMP, LYNVILLE RAILWAY MUSEUM, AND MILKY WAY FARM MANSION, 35 MILES FROM THE JACK DANIELS DISTILLERY, AND DAVID CROCKETT STATE PARK IS ROUGHLY 25 MILES AWAY. NBR OF ROOMS - 53 NBR OF FLOORS - 2 ROOM AMENITIES FOR ALL ROOMS - GENERAL ROOM AMENITIES - AIR CONDITIONING / AM/FM ALARM CLOCK / BATH TUB / CABLE/ SATELLITE TV / COFFEE/TEA MAKER / DIRECT DIAL TELEPHONE / HAIRDRYER / HIGH SPEED INTERNET ACCESS / IRON/IRONING BOARD / MEAL INCLUDED: BREAKFAST / NO SMOKING ROOM / REFRIGERATOR / SHOWER TECHNOLOGY - HIGH SPEED INTERNET ACCESS A2D - MAX OCCUPANCY - 4 PEOPLE 2 DOUBLE BEDS NONSMOKING. FREE HIGH SPEED WIRELESS INTERNET ACCESS A1K - MAX OCCUPANCY - 2 PEOPLE 1 KING BED NON SMOKING. FREE HIGH SPEED WIRELESS INTERNET ACCESS PLEASE SEE GUARANTEE POLICY 25MAR08 - 31DEC99 MON TUE WED THU FRI SAT SUN GUARANTEE REQUIRED FOR LATE ARRIVAL. GUARANTEE REQUIRED FOR ALL RESERVATIONS. PLEASE SEE GUARANTEE POLICY MIDSCALE/STANDARD HOTEL RATINGS - STARS 3 ADDITIONAL PROPERTY DESCRIPTION TEXT LOCATED 1 MILE TO DOWNTOWN PULASKI, 1 MILE TO THE INDUSTRIAL PARK, 1 MILE TO MARTIN COLLEGE, COLUMBIA HILLSIDE 5 MILES, HILLCREST GOLF COURSE 5 MILES, DAVY CROCKET CAMP 19 MILES, LYNVILLE RAILWAY MUSEUM 20 MILES, MILKY WAY FARM MANSION 20 MILES, JAMES K POLK ANCESTRAL HOME 29.0 MILES, JACK DANIELS DISTILLERY 35 MILES. WE ARE AT THE INTERSECTION OF INTERSTATE 65 AND U.S. HIGHWAY 64. AT THE RICHLAND HOTEL OF PULASKI, A MAGNUSON HOTELS AFFILIATE, GUESTS ENJOY HOMETOWN HOSPITALITY ACCOMMODATIONS THAT REFLECT AN ATTENTION TO DETAIL. AMERICAN EXPRESS - MASTER CARD - DINERS CLUB - DISCOVER CARD - INTERBANK MASTER CARD - MILLION CREDIT SERVICE/MASTERC - VISA