NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -BEN AND JERRYS ICE CREAM FACTORY . . . 12 MI/19 KM -CHURCH STREET MARKETPLACE . . . . . . .40 MI/64 KM -COLD HOLLOW CIDER MILL . . . . . . . . 10 MI/16 KM -ESSEX OUTLET FAIR . . . . . . . . . . .35 MI/56 KM -SHELBURNE FARM AND MUSEUM . . . . . . .40 MI/64 KM -STOWE MOUNTAIN RESORT. . . . . . . . . 10 MI/16 KM NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. -NO MEAL PLANS OFFERED **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Children 12 years and under stay free with adult when using existing bedding CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. 10 percent travel agent commission paid on qualified rates. Childrens activites on site Fine Dining on site Swimming Pool on site Bicycling and Jogging Trails...1 minute Boating...10 minutes Fishing...5 minutes Golf Course...5 minutes Hiking...10 minutes Horseback Riding...10 minutes Museums and Galleries...2 minutes Nature Preserves and Trails...5 minutes Snow Skiing...15 minutes Tennis...2 minutes Theater...1 minute Tour Bus...1 minute Water Activities...10 minutes Winter Sports...10 minutes In the heart of Stowe Village, near shopping, the Stowe Recreation path, the Stowe Mountain Resort Ski Area, and all area attactions. ALL RATES IN USD EXTRA ADULT: 25.00 EXTRA CHILD: UNDER 12 FREE ADULT ROLLAWAY: 25.00 CHILD ROLLAWAY: 25.00 CRIB: FREE **************************************************************** *** DEPOSIT POLICIES *** **************************************************************** -SOME PROPERTIES REQUIRE A DEPOSIT TO SECURE YOUR CLIENTS RESERVATION. IF A CREDIT CARD IS USED FOR DEPOSIT..THE CARD WILL BE CHARGED AT TIME OF BOOKING. IF THE PROPERTY ACCEPTS A DEPOSIT BY CHECK..THE DEPOSIT MUST BE RECEIVED BY THE PROPERTY WITHIN THE SPECIFIED TIME FRAME TO AVOID AUTOMATIC CANCELLATION PLEASE REFER TO EACH PROPERTY FOR SPECIFIC POLICIES. -ONCE THE RESERVATION HAS BEEN CONFIRMED..CANCELLATION PENALTIES MAY APPLY. ALWAYS BE AWARE OF THE CANCELLATION POLICIES AND PENALTIES BEFORE ATTACHING A CREDIT CARD TO THE SEGMENT. CHAIN DID NOT DEFINE KEYWORD BUILT AS A PRIVATE RESIDENCE IN 1833 AND NOW BEAUTIFULLY RESTORED THE HISTORIC GREEN MOUNTAIN INN OFFERS GUESTS THE PERFECT BLEND OF MODERN COMFORT AND COUNTRY ELEGANCE WITH 107 ANTIQUE FURNISHED ROOMS AND SUITES. AMENITIES AT THE INN INCLUDE COZY LIBRARY AND LIVING ROOM TWO ACCLAIMED RESTAURANTS A FULLY EQUIPPED HEALTH CLUB WITH JACUZZI SAUNA AND MASSAGE SERVICES GAME ROOM AND YEAR ROUND OUTDOOR HEATED SWIMMING POOL. JUST OUTSIDE OUR DOOR STOWE VILLAGE INVITES YOU TO ENJOY ITS MANY GALLERIES HISTORIC BUILDINGS VERMONT SPECIALTY SHOPS AND THE AWARD WINNING STOWE RECREATION PATH. THE INN IS CLOSE TO ALL AREA ATTRACTIONS AND RECREATIONAL ACTIVITIES. -BEGINNING ON 14APR08, THE GREEN MOUNTAIN INN WILL BE UNDER CONSTRUCTION AS WE ARE ADDING AN ELEVATOR TO THE MAIN INN. GUESTS WHO HAVE BOOKED ROOMS AT THE INN WILL BE AFFECTED BY CONSTRUCTION. WE UNDERSTAND THIS WILL BE AN INCONVENIENCE TO YOUR CLIENTS - THEREFORE WE WILL NOT IMPOSE ANY PENALTIES SHOULD YOUR CLIENTS WANT TO RELOCATE TO ANOTHER PROPERTY. THE CONSTRUCTION WILL TAKE PLACE FROM 7AM-5PM MONDAY-FRIDAY. ALL HOTEL FACILITIES WILL STILL BE AVAILABLE TO GUESTS. WE APOLOGIZE FOR THE SHORT NOTICE AND ANY INCONVENIENCE THIS MAY CAUSE. THE PROJECT IS EXPECTED TO BE COMPLETED BY MID-JULY 2008. The Green Mountain Inn recently completed one of our two new family-style units. The unit is an 1800 square foot open floor plan designed for a family of four, complete with a spacious family living and dining area, fully equipped kitchen, 42 HD Plasma TV, 2 bathrooms with double Jacuzzi tub, Wii gaming system and all the amenities of home. The second unit is expected to be completed in August 2008. Elevator renovations at the Green Mountain Inn will continue throughout the summer. The elevator is expected to be complete by September 2008. Guests who have booked rooms at the Inn will be affected by some of the construction. All hotel facilities will still be available to guests. We understand this may be an inconvenience to your clients; therefore we will not impose any penalties should your clients want to relocate to another property. The construction will take place from 7am-5pm, Monday through Friday. We apologize for any inconvenience this may cause. ACCEPTABLE CREDIT CARDS GUARANTEE AX CA DS VI DEPOSIT AX CA DS VI FORM OF PAYMENT AX CA DS VI