TOP SELLING FEATURES- LOCATION. THE RED LION HOTEL TACOMA IS LOCATED RIGHT OFF OF I-5 AT EXIT 128. IT IS CENTRALLY LOCATED FOR CORPORATE AND LEISURE TRAVELERS. NEWLY RENOVATED. ROOMS EXTERIOR LOBBY RENOVATED AT THE END OF MAY 2008. STAFF. THE RED LION TACOMA STAFF IS EXTREMELY COMMITTED TO SUPERIOR CUSTOMER SERVICE. ****************************************************** TRAVEL . TRAVEL INDUSTRY RATES 11APR2008 COMMISSION GUIDELINES 11APR2008 . ****************************************************** TRAVEL INDUSTRY RATES . **ITS YOUR TURN** NOW YOU CAN STAY COMFORTABLE RED LION AND WESTCOAST HOTELS . YOU HAVE WORKED HARD FOR YOUR CLIENTS NOW IT IS YOUR TURN. LET THESE SPECIAL RATES ALLOW YOU TO RELAX AND EXPERIENCE RED LION AND WESTCOAST HOSPITALITY. . TRAVEL INDUSTRY RATE RESTRICTIONS: . -MUST PRESENT VALID IATA PHOTO ID AND/OR AIRLINE PHOTO ID UPON CHECK-IN -MAXIMUM OF 30 DAYS BOOKING IN ADVANCE -MAXIMUM OF 5 NIGHTS STAY -MAXIMUM NUMBER OF ROOMS IS ONE -SUBJECT TO AVAILABILITY . TO BOOK: . -TRAVEL INDUSTRY RATES AVAILABLE USING RATE ACCESS CODE -TVL- -EXAMPLE ENTRY - HOADATECITY/C-TVL . ****************************************************** COMMISSION GUIDELINES . RED LION HOTELS PAY 10 PERCENT COMMISSION ON ALL PUBLISHED RATES. NO COMMISSION IS PAID ON GROUP/ TRAVEL AGENT/ INDUSTRY RATES/ OR NEGOTIATED RATE BOOKINGS EXCEPT BY PRIOR ARRANGEMENT WITH THE SALES DEPARTMENT. . COMMISSION REQUESTS SHOULD INCLUDE YOUR NAME/ ADDRESS/ PHONE NUMBER/ IATA NUMBER/ GUEST NAME/ HOTEL AND DATE OF STAY. MAIL DIRECTLY TO THE HOTEL. . COMMISSIONS ARE PAID MONTHLY BY EACH HOTEL. . COMMISSION INQUIRES CAN ONLY BE RESEARCHED FOR UP TO SIX MONTHS AFTER DATE OF DEPARTURE. . ****************************************************** ** END OF TRVL ** -24 HOUR SECURITY -ALARMS MONITORED -SMOKE ALARMS IN ROOMS -SMOKE ALARM HARD WIRED -LINKED TO FIRE DEPT -AUTOMATIC FIRE DOORS -BASIC MEDICAL EQUIPMENT -DEAD BOLTS -ELECTRONIC KEYCARDS -EMERGENCY EVAC PLAN -EMERGENCY INFO IN ROOMS -EMERGENCY LIGHTING -EXIT MAPS IN ROOMS -EXIT SIGNS LIT -EXIT DOORS AUTO LOCK -HALLWAY FIRE DETECTORS -PUBLIC FIRE DETECTORS -ROOM FIRE DETECTORS -FIRE EXTINGUISHERS IN HALLS -FIRST AID AVAILABLE -SECONDARY LOCKS -ROOMS HAVE VIEWPORTS -SELF CLOSING DOORS -MULTIPLE EXITS PER FLOOR -OVERNIGHT SECURITY -PARKING AREAS LIT -PATROLLED PARKING AREAS -SAFETY COMPLIANT -PA SYSTEM -ROOM WINDOWS OPEN -DOOR SAFETY CHAINS -SECURITY ESCORT AVAILABLE -SECURITY PERSONNEL -SECURE FLOORS AVAILABLE -SECONDARY WINDOW LOCKS -HALL SPRINKLERS -PUBLIC AREAS SPRINKLERS -SPRINKLERS ROOMS -STAFF TRAINED IN CPR -STAFF RED CROSS CPR CERT -STAFF TRAINED TO DUP KEYS -STAFF FIRST AID TRAINED -SWING BOLT LOCKS -UNIFORMED SECURITY -VENTILATED STAIRWELLS -CCTV IN ENTRANCE -VIDEO OF PARKING AREAS -CCTV IN HALLWAYS -24 HR VIDEO SURVEILLANCE -RECORDED VID SURVEILLANCE -CCTV IN PUBLIC AREAS -WELL LIT WALKWAYS HOTEL RATINGS- AAA RATING - 3 DIAMONDS BROC BROCHURE REQUESTS HOD/BROC CONV MEETING FACILITIES HOD/CONV DINE DINING POSSIBILITIES HOD/DINE PARK PARKING FACILITIES HOD/PARK PKGS PACKAGES HOD/PKGS PLCY HOTEL POLICIES HOD/PLCY PROM PROMOTIONS HOD/PROM ****************************************************** CONTACTS FOR HELP . RED LION HOTELS APPRECIATES YOU THE TRAVEL AGENT AND YOUR USE OF APOLLO/GALILEO FOR FAST AND EFFICIENT HANDLING OF RESERVATIONS FOR YOUR VALUED GUESTS. * FOR HELP WITH RESERVATIONS MADE THROUGH APOLLO/GALILEO PLEASE CALL THE RESERVATION SYSTEMS DEPARTMENT. * RED LION HOTELS CORPORATION RESERVATION SYSTEMS DEPARTMENT PHONE - 1-866-437-4878 QUEUE ADDRESS - 14D0 *HOURS OF OPERATION MONDAY - FRIDAY 7AM - 7PM PST* . ****************************************************** ** END OF HELP ** NO PROPERTY INFORMATION THIS KEYWORD: MEAL ****************************************************** GROUP BOOKINGS . TO CONFIRM MORE THAN FIVE /5/ ROOMS PLEASE CONTACT THE HOTEL DIRECTLY. THE HOTEL WILL NOT HONOR REQUESTS MADE THROUGH APOLLO/GALILEO FOR 5 OR MORE ROOMS -NOR- CAN CENTRAL RESERVATIONS CONFIRM 5 OR MORE ROOMS. . TO SET UP MEETING SPACE AND GUEST ROOMS PLEASE CONTACT THE HOTEL DIRECTLY. . ****************************************************** ** END OF GRPS ** CHILDREN UNDER 18 STAY FREE IN PARENT S ROOM USING EXISTING BEDS. ****************************************************** RED LION R AND R CLUB . WITH RED LION R AND R CLUB* YOU RACK UP REWARDS WHILE YOU REST AND RECOGNITION WHILE YOU RELAX. IT IS THAT SIMPLE. WE GIVE YOU POINTS. YOU SPEND THE POINTS. PLUS* YOU GET THINGS LIKE FREE NIGHTS* COMPLIMENTARY BREAKFAST* FREE UPGRADES AND PRIORITY RESERVATIONS. AND THAT IS JUST AT THE HOTEL. STEP OUTSIDE AND THERE IS A WHOLE WORLD OF THINGS YOU CAN DO WITH THE POINTS YOU EARNED. . MEMBER BENEFITS 11APR2008 REWARDS AND PARTNERS 11APR2008 EARNING POINTS 11APR2008 TERMS AND CONDITIONS 11APR2008 MEMBERSHIP LEVELS 11APR2008 FAQ 11APR2008 . ****************************************************** MEMBER BENEFITS . WHETHER YOU ARE ON VACATION OR ON BUSINESS* YOU WILL KNOW THAT WHILE YOU ARE ENJOYING OUR HOSPITALITY AT RED LION HOTELS YOU ARE EARNING POINTS TOWARD FREE STUFF* WHICH COULD BE YOUR NEXT VACATION OR CREDIT TOWARDS YOUR HOLIDAY SHOPPING. . ****************************************************** REWARDS AND PARTNERS . REDEEM YOUR POINTS FOR FREE STUFF INCLUDING HOTEL ROOMS* AIRLINE TICKETS* CAR RENTALS* CONCERT TICKETS* SHOPPING AND MUCH MORE. . ****************************************************** EARNING POINTS . IT IS EASY TO EARN POINTS OR MILES. SIMPLY STAY WITH US* EAT IN OUR RESTAURANTS* WATCH IN-ROOM MOVIES. YOU WILL EVEN FEEL BETTER ABOUT DOING YOUR LAUNDRY BECAUSE YOU CAN EARN POINTS TOWARD YOUR NEXT SHOPPING SPREE. . ****************************************************** TERMS AND CONDITIONS . WHILE A RED LION R AND R CLUB MEMBERSHIP IS FREE* EASY AND FLEXIBLE WE DO HAVE SOME TERMS AND CONDITIONS. FOR MORE INFORMATION GO TO WWW.REDLION.RDLN.COM/AWARDS/TERMSCONDITIONS. . ****************************************************** MEMBERSHIP LEVELS . THE MORE YOU STAY WITH US THE MORE WE PAMPER YOU. WE HAVE THREE LEVELS OF MEMBERSHIP: RED* GOLD AND PLATINUM. GET TO PLATINUM LEVEL AND YOU WILL EARN POINTS AND AIR MILES. . ****************************************************** FAQ . WANT TO KNOW EVEN MORE. READ ANSWERS TO THE MOST FREQUENTLY ASKED QUESTIONS ON OUR WEBSITE. . ****************************************************** . FOR MORE INFORMATION VISIT WWW.REDLION.RDLN.COM/AWARDS ** END OF FREQ ** ****************************************************** CORPORATE RATES . RED LION HOTELS CORPORATION OFFERS CORPORATE RATES TO GUESTS TRAVELING ON CORPORATE BUSINESS. - SUBJECT TO AVAILABILITY. - COMPANY NAME REQUIRED IN /SI FIELD. . PLEASE CONTACT OUR NATIONAL SALES OFFICE AT 509-459-6111. . ****************************************************** ** END OF CORP ** BOOKING GUIDELINES ****************************************************** . *WKD* WEEKEND RATE - SUBJECT TO AVAILABILITY. . *COR* CORPORATE RATE -COMPANY NAME REQUIRED IN /SI FIELD. -SUBJECT TO AVAILABILITY. FOR INFORMATION ON CORPORATE BOOKING POLICIES SEE HODRL/CORP OR HODWC/CORP * *ARP*SENIOR DISCOUNT - MUST PRESENT I.D. UPON CHECK-IN. - SUBJECT TO AVAILABILITY. * *GOV* GOVERNMENT FEDERAL RATE *GVS*GOVERNMENT STATE RATE * *AAA* AUTOMOBILE CLUB RATES - SUBJECT TO AVAILABILITY. - CARD NUMBER MUST BE IN /SI FIELD * ROARING START BED AND BREAKFAST PACKAGE TO BOOK A RED LION HOTEL USE BOOKING CODE *ROR * TO BOOK A WESTCOAST HOTEL USE BOOKING CODE *BED * * ALL OTHER PACKAGES ARE EXPLAINED UNDER PACKAGES KEYWORD HODRL/PKGS OR HODWC/PKGS ** END OF BOOK ** ****************************************************** COMMISSION POLICIES . TRAVEL AGENTS NOW HAVE AN EVEN BETTER REASON TO BOOK RED LION HOTELS. ALONG WITH THE QUALITY AND VALUE OFFERED YOU NOW HAVE THE ASSURANCE THAT THROUGH OUR NEW CENTRALIZED COMMISSION PROGRAM ALL ARC IATA AND CLIA APPROVED AGENCIES WILL RECEIVE COMMISSIONS IN A TIMELY AND EFFICIENT MANNER. ****************************************************** . COMMISSION PROGRAM GUARANTEES . ****************************************************** . COMMISSIONS PAID ON RACK - STANDARD - GOVERNMENT - PREFERRED CORPORATE ACCOUNTS AND SPECIAL PROMOTIONAL RATES UNLESS OTHERWISE SPECIFIED. CENTRALIZED COMMISSION PAYMENTS MADE 2 TIMES PER MONTH IN ONE CHECK WITH AN ITEMIZED STATEMENT DETAILING COMMISSION RECONCILIATION INFORMATION ****************************************************** . COMMISSION INQUIRIES . ****************************************************** IF YOU HAVE AN INQUIRY REGARDING PAST DUE COMMISSIONS PLEASE CONTACT THE APPROPRIATE SOURCE BELOW. *PEGASUS MEMBERS - PLEASE CALL 1-800-422-1212 *NON-PEGASUS MEMBERS - PLEASE CALL 1-866-437-4878 OR E-MAIL TO GDS.GATEKEEPER@REDLION.COM WE ASK THAT YOU INCLUDE THE FOLLOWING INFORMATION SO THAT WE MAY INVESTIGATE YOUR INQUIRY MORE EFFICIENTLY - -TRAVEL AGENCY NAME AND ADDRESS -CONTACT NAME AND PHONE NUMBER -IATA NUMBER -HOTEL NAME -DATES OF STAY -CONFIRMATION NUMBER -GUEST NAME -EXPECTED COMMISSION . . . ****************************************************** ** END OF COMM ** - CARDIO EQUIPMENT - CASINO - INDOOR POOL - JACUZZI - LIMITED HEALTH CLUB - MOUNTAIN BIKING - SNOW MOBILING - SNOW SKIING - WHIRLPOOL TACOMA WA - UNITED STATES DOWNTOWN IS APPROX 5.0MI / 8.0KM N - BROADWAY CENTER FOR THE PERFORMING ARTS DISTANCE 5.0MI / 8.0KM N - DOWNTOWN SEATTLE DISTANCE 35.0MI / 56.3KM N - FORT LEWIS ARMY BASE DISTANCE 5.0MI / 8.0KM S - MCCHORD AIR FORCE BASE DISTANCE 3.0MI / 4.8KM S - MOUNT RAINIER SCENIC RAILROAD DISTANCE 35.0MI / 56.3KM SE - NORTHWEST TREK WILD LIFE PARK DISTANCE 18.0MI / 29.0KM SW - POINT DEFIANCE ZOO AQUARIUM AND PARK DISTANCE 10.0MI / 16.1KM N - SEATTLE IMAX DOME THEATRE DISTANCE 37.0MI / 59.5KM N - TACOMA NATURE CENTER DISTANCE 5.0MI / 8.0KM N - W.W. SEYMOUR BOTANICAL CONSERVATORY DISTANCE 5.0MI / 8.0KM N - WILD WAVES AND ENCHANTED VILLAGE DISTANCE 15.0MI / 24.1KM N - BOEING FREDRICKSON PLANT DISTANCE 10.0MI / 16.1KM SE - BREMERTON NAVY SHIP YARD DISTANCE 30.0MI / 48.3KM N - INTEL DISTANCE 10.0MI / 16.1KM SE - PACIFIC LUTHERAN UNIVERSITY DISTANCE 3.0MI / 4.8KM S - PORT OF TACOMA DISTANCE 20.0MI / 32.2KM N - ST. JOSEPH HOSPITAL DISTANCE 3.0MI / 4.8KM S - STATE CAPITAL OLYMPIA DISTANCE 15.0MI / 24.1KM S - TACOMA COMMUNITY COLLEGE DISTANCE 5.0MI / 8.0KM S - TACOMA GENERAL HOSPITAL DISTANCE 3.0MI / 4.8KM N - A1K - KING BED NON-SMOKING. THESE ROOMS FEATURE BUILT IN REFRIGERATORS AND MICROWAVES A WORK SPACE INCLUDING A GENEROUS DESK TWO COMFY CHAIRS INTERNET ACCESS AND HBO. BATH AMENITIES PROVIDED BY BATH AND BODY WORKS. - A2Q - TWO QUEEN BEDS NON-SMOKING. THERE ROOMS FEATURE BUILT IN REFRIGERATORS AND MICROWAVES A WORK SPACE WITH GENEROUS DESK TWO COMFY CHAIRS INTERNET ACCESS AND HBO. BATH AMENITIES PROVIDED BY BATH AND BODY WORKS. ROOM AMENITIES- -AVAILABLE IN ALL ROOMS AIR CONDITIONING ALARM CLOCK BATHROOM AMENITIES BATHTUB SHOWER CABLE NEWS CABLE TV COFFEE/TEA MAKER COLOR TV POWER OUTLET AT DESK FULL SIZE MIRROR HAIR DRYER HIGH SPEED INTERNET IRONING BOARD MICROWAVE MODEM DATAPORT MOVIES PRIVATE BATH RADIO MINIATURE REFRIGERATOR REMOTE CONTROL TV TEMPERATURE CONTROL ADDITIONAL DESK OUTLET VOICE MAIL WORKDESK LAMP -AVAILABLE IN SELECT ROOMS AIR CONDITIONING ALARM CLOCK BATHROOM AMENITIES BATHTUB SHOWER CABLE NEWS CABLE TV COFFEE/TEA MAKER COLOR TV POWER OUTLET AT DESK FULL SIZE MIRROR HAIR DRYER HIGH SPEED INTERNET IRONING BOARD MICROWAVE MODEM DATAPORT MOVIES PRIVATE BATH RADIO MINIATURE REFRIGERATOR REMOTE CONTROL TV TEMPERATURE CONTROL ADDITIONAL DESK OUTLET VOICE MAIL WORKDESK LAMP ****************************************************** DEPOSIT POLICY . ADVANCE DEPOSITS MAY NOT BE REQUIRED WHEN MAKING RESERVATIONS ALTHOUGH THEY MAY BE USED AS A FORM OF GUARANTEE. . WHEN MAKING AN ADVANCE DEPOSIT* SEND A CHECK OR MONEY ORDER TO THE DESIRED HOTEL* MAKING SURE THE ADVANCE DEPOSIT WILL ARRIVE AT LEAST 10 DAYS PRIOR TO ARRIVAL. . ADVANCE DEPOSITS WILL BE REFUNDED IF THE RESERVATION IS CANCELLED BEFORE THE HOTELS STATED CANCELLATION POLICY. . IF FOR SOME REASON YOUR CLIENT HAS NOT RECEIVED THEIR ADVANCE DEPOSIT DUE TO A CANCELLATION* CALL THE RESERVATIONS DEPARTMENT AT THE HOTEL DIRECTLY. . ****************************************************** ** END OF DPST ** 4PM HOLD ALLOWED. - THE RED LION HOTEL TACOMA IS A NEWLY RENOVATED ALL NON SMOKING UPSCALE HOTEL FEATURING A GRAND GRANITE ENTRY CLASSIC COLUMNS GOLDEN ACCENTS AND NEWLY REDESIGNED GUEST ROOMS WITH INDIVIDUAL CHARM AND LUXURY APPOINTMENTS. WE ARE LOCATED JUST OFF I-5. - 119 ROOMS - 3 LEVELS - INTERIOR CORRIDORS - AMERICAN EXPRESS - DINERS CLUB - DISCOVER CARD - MASTERCARD - VISA